At Norseraft, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward return policy:
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30-Day Return Window: You can return your items within 30 days from the date of purchase.
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Original Condition: Items must be returned in the same condition as received, unused and undamaged.
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Original Packaging: Ensure that all products are returned in their original packaging.
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No Return Fees: Norseraft does not charge any fees for processing returns.
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Shipping Costs: Original shipping costs are non-refundable.
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Return Shipping: You are responsible for covering the return shipping costs.
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Refund Process: Once we receive and inspect your returned item, we will process your refund within 3-7 business days.
Return Address:
Norseraft.com c/o Colliflow
Havnevegen 70, 3739 SKIEN
NORWAY
Please include a proforma invoice with your return package.
For more details or assistance, please contact our customer service team.
